EEOC Dramatically Reduces Charge Inventory

The U.S. Equal Employment Opportunity Commission (EEOC) made significant progress in managing the pending inventory of charges in fiscal year 2017. EEOC offices deployed new strategies to more efficiently prioritize charges with merit and more quickly resolve investigations once the agency had sufficient information. Together with improvements in the agency’s digital systems, these strategies produced an increase in charge resolutions and a significant decrease in charge inventory.

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