FCC’s New 911 Reliability Rules Take Effect for NG911 Networks
FCC rules covering key Next Generation 911 providers took effect August 10, adding reliability and reporting duties while major compliance dates remain ahead.
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Delaware’s 911 surcharge rises Oct. 1 as state funds Next Generation 911
A new Delaware law raises the 911 surcharge from 60 cents to 90 cents per covered communications connection on October 1. The money will fund the state’s transition to an IP-based Next Generation 911 system, but the full rollout timetable remains under development.
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Colorado Springs’ proposed 911 authority heads to public review August 10
City Council will examine a proposed departure from the regional El Paso-Teller County 911 Authority. No withdrawal, new fee or emergency-call service change is final.
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New Orleans mobile crisis team reports 3,769 calls and 39% diversion in 2025
New Orleans’ civilian Mobile Crisis Intervention Unit reported 3,769 calls in 2025, an approximately 17-minute response time and more than 450 calls resolved in the community without transport.
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Fayetteville-Cumberland 911 merger moves toward early-September agreement deadline
Fayetteville and Cumberland County approved a joint governance framework for a consolidated 911 center on July 8. The interlocal agreement still must address funding, staffing, technology, employee protections, performance standards and the transition schedule.
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Richmond’s medical 911 calls are now transferred to the ambulance authority. What callers should expect
Richmond began transferring emergency medical 911 calls to the Richmond Ambulance Authority at 9 a.m. July 27. Residents should still call 911 and stay on the line during any medical-call transfer.
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Arlington’s 911 Nurse Navigation Program: What changes for non-emergency calls (and why it matters)
Arlington’s new 911 Nurse Navigation connects some lower-acuity medical calls to a licensed nurse using physician-approved guidelines—without delaying emergencies.