988 lifeline capacity: GAO finds volume up, but answer rates vary by method
GAO’s July 1 report shows 988 call, text, and chat volume rose from 2022 to Sept. 2025, but answer rates—and wait times—differ by method.
GAO’s July 1 report shows 988 call, text, and chat volume rose from 2022 to Sept. 2025, but answer rates—and wait times—differ by method.
