New Britain Daily Brief: Cyber Recovery, City Loss, Community Updates

City Systems Recovery Remains Ongoing

City officials say the process of restoring municipal computer and phone systems is still underway following a recent cyberattack. While emergency services remained fully operational throughout the incident, several city departments continue to work with limited or modified technology as specialists handle repairs and conduct security reviews.

Officials stressed that progress is being made, even if it is not always visible to residents. Temporary workarounds remain in place at City Hall, and some routine tasks may take longer than usual. City leaders say updates will continue as systems are gradually brought back online and normal operations resume.

Community Remembers a Dedicated City Leader

New Britain is also marking a moment of loss, as the city mourns a longtime alderman and city employee who served the community for more than two decades. City leaders shared tributes highlighting his steady leadership, professionalism, and long-standing commitment to public service.

His work spanned multiple roles within city government, including efforts tied to civil rights and broader governance. Flags were lowered in his honor, and officials noted the lasting impact of his service on both city operations and community life. Funeral arrangements and memorial details are expected to be announced in the days ahead.

What Residents Should Expect Today

As the workweek winds down, residents planning to visit city offices are encouraged to allow extra time and remain patient. Ongoing system limitations may still affect response times, scheduling, and certain administrative services.

City leaders thanked municipal employees who have been working extended hours to maintain essential services while recovery continues. Officials emphasized that restoring systems safely and securely remains the top priority.

• Plan ahead for in-person visits to City Hall
• Expect possible delays for non-emergency services
• Watch for official notices about service changes

Looking Ahead

Additional updates on the cyber incident and overall city operations are expected early next week. In the meantime, residents are encouraged to rely on the city’s official channels for the latest information on services, public meetings, and community announcements.

Despite the challenges of the past weeks, city leaders say the focus remains on transparency, steady progress, and supporting both residents and staff as New Britain moves forward.

Sources

• https://www.ctinsider.com/news/article/new-britain-cyberattack-ransomware-fbi-21326583.php
• https://www.ctinsider.com/news/article/new-britain-alderman-jerrell-hargraves-dies-21332113.php
• https://www.newbritainct.gov/