Oklahoma AG demands delayed roof-claims report by July 31
Attorney General Gentner Drummond asked Insurance Commissioner Glen Mulready to release Oklahoma’s delayed roof-claims examination, findings and workpapers by July 31.
Oklahoma Attorney General Gentner Drummond asked Insurance Commissioner Glen Mulready on July 27 to release the Oklahoma Insurance Department’s delayed examination of insurers’ roof-claim handling practices by July 31. The official materials reviewed for this article do not establish that the report, findings or supporting workpapers had been released or that the department had taken another formal action by the requested date.
The dispute puts a delayed state review back before Oklahoma homeowners who have filed or may file hail and wind claims, while the Insurance Department prepares a separate September hearing on whether the statewide homeowners insurance market is noncompetitive.
What Drummond wants released
In his letter to Mulready, Drummond requested the examination report, investigative findings, underlying reports and workpapers from the review of roof-claim handling practices.
Drummond said homeowners who filed claims during the period under review still lacked a public way to learn what the department found or whether it intended to act. The documents reviewed do not establish the examination’s conclusions, whether any insurer violated the law or whether the department will pursue enforcement.
The July 31 date was Drummond’s requested deadline. The letter and related attorney general announcement do not establish that it was a statutory deadline.
A missed first-quarter target
In a Dec. 8, 2025 statement, the Insurance Department said it had been investigating roof claims for two years. Mulready said the work included sending third-party engineers to inspect insurance adjusters’ work and that the department expected to conclude the investigation in the first quarter of 2026.
That target passed without a publicly released examination report identified in the official records reviewed for this article. The department’s statement said market-conduct investigations can take considerable time and that any action taken would become public information.
The legal dispute is unresolved
Drummond cited 74 O.S. § 18b(A)(22) and 36 O.S. § 309.4(E) in arguing that the report can be released. His reading of the law is that the commissioner must keep the content of an examination report private for two days, after which the commissioner may open it for public inspection unless a court has stayed publication. He also cited language permitting disclosure of examination information to a state law-enforcement official.
Those points are Drummond’s legal argument, not a court ruling. The materials reviewed do not establish that the Insurance Department violated the law or that a court has resolved the dispute.
Why homeowners are watching
The report could give homeowners, lawmakers and regulators a clearer account of how insurers handled roof claims during the period examined. That matters to residents dealing with disputed coverage, repair delays, deductibles, hail or wind damage, premiums and policy renewals.
Until the official materials are available, residents should not treat allegations about claim practices or insurer violations as established findings. The delayed report also cannot by itself resolve an individual homeowner’s claim or require an insurer to pay a particular amount.
Public Radio Tulsa and Oklahoma Watch previously documented the consequences of a disputed roof-related insurance claim for an Edmond family and reported on the department’s disclosure of the investigation. That reporting provides resident context for why the state’s examination matters, but it does not establish what the examination itself concluded.
Separate hearing is scheduled for Sept. 14
The report dispute comes as the Insurance Department prepares a separate proceeding on Oklahoma’s homeowners insurance market.
According to the department’s July 14 notice, an independent hearing examiner will hear evidence and argument on Monday, Sept. 14, 2026, at 9 a.m. at the Oklahoma State Capitol’s Multipurpose Room 100 in Oklahoma City. The stated purpose is to determine whether the Oklahoma homeowners insurance market is noncompetitive.
Property and casualty insurers writing homeowners coverage in Oklahoma and the attorney general may participate if they have the required interest and file an entry of appearance with the department.
The notice expressly says the hearing is not for determining whether particular homeowners rates are excessive and is not for addressing individual claims issues. For residents with a pending or disputed roof claim, it is a market proceeding—not an appeal process for a denied claim or a forum for deciding an individual coverage dispute.
What happens next
The immediate accountability question is whether the Insurance Department releases the requested examination materials or issues a formal response to Drummond’s demand. The official sources reviewed for this article do not establish a release, court stay, formal denial or other post-demand action as of July 31, 2026.
Homeowners with active disputes should continue using the policy, regulatory and legal options available for their individual claims. Any eventual examination report may provide broader regulatory context, but it will not automatically decide a homeowner’s case.
Sources
- Attorney General’s July 27 demand announcement
- Oklahoma Insurance Department roof-claims investigation statement
- Public Radio Tulsa/Oklahoma Watch roof-claims reporting
Discover more from Interactive News
Subscribe to get the latest posts sent to your email.
