Duncanville launches smart-water-meter project and online right-of-way permitting

Duncanville launched a smart-water-meter project on July 6, 2026, while also moving qualifying right-of-way permitting and inspections online through My Government Online. The two municipal changes affect how utility customers, contractors, utility providers and residents interact with city services.

The smart-meter announcement could change how water use is measured and how customers receive leak alerts or billing information. However, the city’s announcement does not provide an installation schedule, a total number of meters, a project cost or a customer-by-customer rollout sequence.

What the online permitting change means

For qualifying right-of-way work, utility providers, contractors and residents must submit applications, upload plans and schedule inspections online through My Government Online, according to the City of Duncanville.

The available announcement does not establish whether the online system covers every right-of-way permit category or only qualifying work. It also does not describe a change to water rates, billing amounts or meter-reading frequency. Those details should not be assumed from the project announcement.

For people arranging covered utility work, the practical change is the submission process: applications and plans are handled through the online system, and inspections are scheduled there as well. The announcement does not state a separate deadline for moving an application into the system.

What the city has posted

The city’s website identifies the smart-water-meter project as a featured municipal update. Its news page also lists weekly updates dated July 10, July 17 and July 24, 2026, continuing the city’s public-information record on municipal services and public works.

A July 21, 2026, Duncanville City Council regular meeting was publicly posted by the city. The approved information does not show that meeting as an approval vote, an installation deadline or a required next step for the meter project.

As of the city information supplied for this report, Duncanville has announced the project but has not provided enough detail to determine when individual customers will receive new meters, how many meters are included or what the project will cost. The city has likewise not stated whether every right-of-way permit category is subject to the online process.

Residents and businesses with qualifying right-of-way work will need to use My Government Online for the required applications, plan uploads and inspection scheduling. Water customers may see further information as the city provides details about the meter rollout.