Indianapolis riders face IndyGo changes June 14, MyKey+ July 1

Indianapolis riders have two IndyGo dates to keep straight this summer: June 14 for service changes, then July 1 for the launch of MyKey+.

The deadlines are separate. The June 14 update changes bus routes and frequencies, especially on the East Side and Near Northside. The July 1 change is about fare payment and rider accounts. If your commute, school trip or transfer pattern depends on either system, both dates matter.

What changes on June 14

IndyGo says Route 3 will run every 15 minutes on weekdays between the Julia M. Carson Transit Center and East 46th Street, with alternating trips continuing to Community Hospital North. Route 7 will take over the west-of-CTC portion of current Route 3 service. Route 4 will be retired and replaced by modified Routes 3 and 5.

Route 5 and Route 21 will no longer serve the Carson Transit Center. Instead, transfers will shift near 22nd Street and Meridian Street. Route 28 will move to 30-minute weekday service, while service on parts of Delaware Street, Dr. Andrew J. Brown Avenue, East 42nd Street, Massachusetts Avenue and Brookside avenues will be retired. IndyGo also says the Red Line will be split into separate north and south segments to improve on-time performance during the Fountain Square detours.

For riders, the practical takeaway is simple: the stop, connection or transfer you use now may not be the one you use after June 14. East Side riders, Near Northside riders and anyone connecting through downtown should check their route before leaving home.

What changes on July 1

MyKey+ launches July 1 as IndyGo’s new e-fare system. Riders will be able to open an account through the web portal or app, and smart cards will be available through the Julia M. Carson Transit Center, by phone, or at open houses there in July and August.

IndyGo says MyKey+ will include fare capping, balance protection, a small negative balance option and the ability for multiple riders to use one form of payment. The old MyKey system does not disappear right away: July 31 is the last day to add money to MyKey accounts, Aug. 31 is the last day to use remaining MyKey funds, and Sept. 1 is the date MyKey is no longer accepted.

Also starting July 1, several magnetic-stripe paper passes will no longer be sold at the transit center, online or at ticket vending machines. Two cash-bought passes on the bus — the 2-hour and 1-day passes — will still be available.

What riders should do now

Check your usual route, stop and transfer pattern before June 14. Then review how you pay before July 1, especially if you use a MyKey balance, paper passes or a shared payment setup. The route change and the fare change are separate, and both can affect a regular weekday trip.

Sources

• IndyGo — June 2026 service changes
• WFYI — IndyGo account system explainer
• Mirror Indy — IndyGo route changes explainer
• Axios Indianapolis — MyKey fare-system update