Norfolk Police Probe Shooting as City Rolls Out New Service Tools

Norfolk is heading into the week with a mix of public safety updates and city service changes that residents should know about.

Two Injured in West 24th Street Shooting

Norfolk police are investigating a shooting on West 24th Street that left two people injured. Officers responded to reports of gunfire and found both victims suffering from gunshot wounds.

Authorities say the injuries are not considered life-threatening, and both individuals are expected to recover. Detectives are continuing to gather evidence and have not yet announced any arrests. Police are urging anyone with information to come forward as the investigation remains active.

Murder Suspect Believed to Have Fled to Hong Kong

In a separate and high-profile case, court documents reveal that a man charged in the death of Lina Guerra may have fled the United States. Investigators say Guerra’s body was discovered inside a freezer in her home.

According to federal affidavits, the suspect is believed to have traveled to Hong Kong shortly after her death. Authorities are now working through international channels as they pursue the case. The developments have drawn significant attention across Hampton Roads.

City Launches ‘MyNorfolk’ Service Request Tool

On a more practical note, the City of Norfolk has rolled out an expanded digital tool aimed at making it easier for residents to report issues and request services.

The MyNorfolk platform allows users to submit concerns such as potholes, streetlight outages, and bulk waste pickup requests at any time. City leaders say the goal is to streamline communication and improve response times by putting service requests in one accessible place.

Residents can access the tool online and track the progress of their submissions, part of a broader push to modernize city services.

As investigations continue and new tools come online, it is a reminder of the wide range of issues shaping daily life in Norfolk — from neighborhood safety to the nuts and bolts of city services.